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Warranty Information

Finished Goods Warranty

Audio Note (UK) warrants this product to be free from defects in materials and
workmanship for two years from the original date of purchase from an appointed
Audio Note (UK) dealer, and agrees to cover the cost of parts and associated labour
required to correct such defects, subject to terms & conditions.
This Warranty is offered to the first purchaser only.
Any valves supplied with the unit are warranted for three months from the original
date of purchase.
If the product fails in normal domestic use and during the Warranty period due to the
above described faults or defects, Audio Note (UK) will, at its discretion, repair or
replace the item free of charge within a reasonable time once it has been returned to
Audio Note (UK) or an appointed Audio Note (UK) dealer or service engineer.
Audio Note (UK) is not liable for any shipping charges incurred whilst transporting the
product to or from Audio Note (UK) or an appointed Audio Note (UK) dealer or
service engineer, should the item require service or repair during or after the
Warranty period.
If the product must be shipped, please use the original packaging materials and
include a copy of the original sales receipt along with a note explaining, in as much
detail as possible, the problems you are experiencing with the unit.
Only use a reputable Courier Service or Shipping Agent, and ensure that your
product is insured during transit.
Any servicing, repairs or modifications not authorized by Audio Note (UK), or
carried out by persons other than appointed Audio Note (UK) service
engineers will invalidate any warranty.
This Warranty does NOT cover: -
Damage sustained whilst in the possession of a shipping agent, retailer or consumer
and not caused as a direct result of defects in materials or workmanship.
Damage caused by normal wear and tear.
Damage or defects caused by abnormal or unreasonable use.
Damage caused by accident, acts of nature, misuse or neglect.
Damage caused by a failure to follow the operating and installation instructions
supplied with the product.
Damage caused by improper or careless cleaning.
Audio Note (UK) reserves the right to refuse warranty for any component of which
the serial number has been removed, defaced or tampered with.

Component Warranty

All Audio Note (UK) capacitors are guaranteed for 3 months, with the following conditions: -

1.) They must be returned to the factory here in the UK within 7 days of failure and no later than 3 months after purchase.

If you don't see the information you require, please contact us.

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